Shipping
- Processing Time: Your order will be processed within 2-7 business days.
- Shipping Rates: Shipping rates will be calculated and displayed at checkout.
- Shipping Address: Please ensure that your shipping address is accurate during the checkout process.
- Delivery Time: Your package will be on its way to you shortly! Delivery times may vary based on your location.
- Delivery Delays: Please note that potential delivery delays can be caused by unforeseen circumstances such as weather conditions or postal service interruptions.
Feel free to reach out to our customer support at info@fastandhysterious.us for any shipping-related inquiries.
Returns
We’re unable to accept returns or exchanges for size, color, or change-of-mind selections. We appreciate your understanding as we aim to bring you unique, custom-made products.
However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 7 days of product delivery.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To start a return, you can contact us at info@fastandhysterious.us.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@fastandhysterious.us.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@fastandhysterious.us.